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+40 773 997 780

Metallurgical products: hot rolled pipe, seamless pipe, welded pipe, carbon steel fittings, stainless carbon steel flanges, installation pipe, high-temperature pipe, liquid and gas transport pipe, stainless steel pipe, carbon steel pipe.

Privacy Policy

1. What data is collected and how is it collected

 

Information you provide to us:

The data you send, whether in physical or digital form, through the forms available on this website, via emails sent to us, or through phone calls.

 

Automatically collected data:

When you visit our website (steelgate.ro/en/), the web server automatically records access logs, which include the visitor's IP address, the accessed web resource, and details about the operating system and browser used. These data are stored to prevent fraud and to ensure the security of the website and the information.

 

In addition, we use cookies on our website (steelgate.ro/en/) to enhance the browsing experience for all visitors and to measure the effectiveness of this website. Through cookies, we do not collect or process any information that could identify the user.

 

2. Why and for how long we process these data

 

Steel Gate SRL will use your personal information for the following purposes:

- Processing orders, including receiving, offering, validating, dispatching, and invoicing them.

- Resolving cancellations or any issues related to an order, the goods, or services purchased.

- Returning products according to legal provisions.

- Reimbursing the value of the products according to legal provisions.

- Providing support services, including responding to your questions regarding your orders or Steel Gate SRL goods and services or Steel Gate SRL partners.

- Complying with current legislation.

- Activities specific to the Human Resources department, if you are or are interested in becoming part of our team.

- Preventing fraud and ensuring the security of the website and information.

 

We will process this data for the entire duration of the contractual relationship and, after its termination, at least for the period imposed by applicable legal provisions, including, but not limited to, archiving regulations.

 

3. To whom we transmit your personal data

 

Please be aware that in certain situations, we may share or provide access to some of your personal data with the following categories of recipients:

- Steel Gate SRL partners

- Courier service providers

- Payment/banking service providers

- Transportation service providers

- Marketing/telemarketing service providers

- Market research service providers

- IT service providers

- Other companies with which we may create joint programs to market our goods and services

 

We may also disclose certain personal data to public authorities if we have a legal obligation or if it is necessary to defend a legitimate interest. We assure you that access to your data by third-party entities is done in compliance with data protection and confidentiality regulations.

 

4. How we protect these data

 

Personal data is processed securely. Steel Gate SRL has implemented proper technical and organizational measures to safeguard data security. This is to prevent unauthorized processing, alteration, loss or destruction, as well as unauthorized disclosure and access to personal data that is transmitted, stored, or processed.

 

Steel Gate SRL is committed to maintaining the integrity, availability, confidentiality, and authenticity of personal data. Advanced security methods and technologies, along with policies applied to employees and work procedures, are utilized to protect the processing of personal data in accordance with current legal provisions. We have engaged in a contract with our website hosting services provider www.steelgate.ro/en/ (through which we collect personal data), to ensure that all necessary security and server availability measures are in place. We make all reasonable and commercially justified efforts to keep the personal data we hold secure, and we constantly review new technologies in the field to update our security systems where necessary.

 

We have also put in place appropriate technical and organizational measures to ensure that only the personal data needed for specific purposes are processed. The principle of data protection by design will be adhered to during the development of new products or services.

 

Despite our efforts to protect your personal data, please be aware that transmitting information over the Internet, in general, or through other public networks, is not completely secure. There is a risk that data may be viewed and used by unauthorized third parties. We cannot take responsibility for vulnerabilities in systems that are not under our control.

 

5. What rights do you have?

 

Access, Information, Rectification, and Objection

You have the right to contact us to request information about the personal data we have collected and processed about you, as well as the purposes for which this data is used. You also have the right to correct any incorrect, incomplete, outdated, or unnecessary personal information stored about you. If you disagree with the way your personal information is being used, including for direct marketing purposes, you can object to such uses. Additionally, if you have previously given consent for the processing of your personal information but would like to object to any further processing, you have the right to do so. However, please note that objecting to further processing may restrict your use of our services.

 

Deletion and the Right to Restrict Processing

You can also request the deletion of your personal information from our systems. We will comply with this request unless we have a legitimate reason to keep the data. Even after the data is deleted, residual copies may remain in our systems, which will be removed as soon as possible. Additionally, you have the right to request the restriction of processing of certain personal information, but this may result in a limitation of the benefits provided by our services.

 

Right to Portability

You have the right to receive the personal information you provided to us in a structured and commonly used format.

 

6. How can you exercise these rights?

To exercise these rights, you can send a request via email to dataprotection@steelgate.ro. We may ask for additional information to confirm your identity. Please note that we reserve the right to reject requests that are repetitive, unjustified, excessive, or unfounded. If you believe that our processing of your personal information does not comply with data protection laws, you can file a complaint with the:

 

National Authority for the Supervision of Personal Data Processing

www.dataprotection.ro

Privacy Policy of Personal Data

 

Protecting personal data is a top priority for Steel Gate company. We are fully committed to ensuring that your data is processed in accordance with Regulation (EU) 2016/679 ("GDPR") and relevant Romanian legislation. Transparency is a core principle of this legal framework, so we have created this document to inform you about how we collect, use, transfer, and safeguard your data when you interact with us for our products and services, including through our website.

Steel Gate Company reserves the right to periodically update and modify this Privacy Policy to reflect any changes in the way we process your data or in applicable legal requirements. Any such changes will be published on our website, so we encourage you to check this page regularly.

 

Who we are and how to contact us

 

We are Steel Gate SRL, a Romanian legal entity based in Bucharest, Sector 6, Sos.Virtutii no.19D, Romania. Our registration number in the Trade Register is J40/15885/2019, and our VAT ID is RO41927900. Our company serves as a data controller when processing your data in compliance with data protection legislation.

 

We value your feedback and are here to address any questions you may have about the processing of your data. Please feel free to reach out to us at dataprotection@steelgate.ro with the subject line "Contact privacy policy".

Mobile 1: +40 773 997 780

Mobile 2: +40 774 494 729

E-mail: office@steeltube.ro

Metallurgical products: hot rolled pipe, seamless pipe, welded pipe, carbon steel fittings, stainless carbon steel flanges, installation pipe, high-temperature pipe, liquid and gas transport pipe, stainless steel pipe, carbon steel pipe.

SC STEEL GATE SRL

Bucharest, Romania

VAT ID: RO41927900

 

Copyright © 2024 Steel Gate SRL

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